V99 Privacy Policy —
Your Data, Our Responsibility

V99 (referred to herein as "we," "us," or "v99") is an international online gaming and betting platform. This Privacy Policy applies to the v99.vin website and all services operating under it.

The purpose of this Privacy Policy is to clearly inform you of what personal information v99 collects, why it is collected, how it is used, and how it is kept secure. By registering for or using our platform, you agree to this Privacy Policy.

We believe privacy is a fundamental right. That is why v99 collects only the minimum information necessary and stores it with the highest level of security. Your trust is our most valuable asset.

V99 may collect the following types of information from you. The purpose behind collecting each type of data is specific and clearly defined.

No sensitive information beyond the above — such as religion, political views, or health data — is collected. However, gaming behavior may be analyzed for responsible gaming monitoring purposes.

V99 collects your information through various methods. Each approach is transparent, and you can find out more about it at any time.

• Directly from you: Information you provide directly during registration, login, verification, or when contacting support.
• Automatic Collection: Collected automatically via cookies, log files, and analytics tools during platform use.
• Via third parties: From payment providers, KYC verification services, or fraud prevention providers.
• Public Sources: Publicly available information where relevant — such as known fraud-related watchlists.

V99 uses the information it collects solely for specific, legitimate purposes. Each purpose is explained in detail below.

• Account Management: To manage your registration, login, and profile settings.
• Identity Verification (KYC): To verify age and identity in compliance with regulatory requirements.
• Financial Transaction Processing: To verify deposits, withdrawals, and other payment transactions.
• Fraud & Anti-Money Laundering: To detect suspicious activity in compliance with AML/KYC regulations.
• Customer Support: To assist you in resolving any issues you encounter.
• Bonuses & Promotions: To send personalized offers and promotional communications.
• Responsible Gaming: To identify patterns of excessive gaming and protect players accordingly.
• Service Improvement: To improve platform performance and enhance the user experience.
• Legal Obligations: To comply with applicable laws and regulatory guidelines.

Your information is not used for any purpose beyond those stated above. If we ever need to use it for a new purpose, you will be informed separately and your consent will be obtained where required.

V99 never sells your personal information. However, in certain limited circumstances, data may be shared with specific third parties.

When data is shared with third parties, they are contractually bound to uphold the same privacy standards. Data may be disclosed in response to legal orders or valid authority requests — where possible, we will endeavor to notify you in advance.

V99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be declined.
• Performance Cookies: Used to analyze page load times, error tracking, and usage patterns.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Anonymous statistics are collected to help improve service quality.

V99 applies industry-standard security measures to protect your data. Our security framework is regularly audited by independent third parties.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Passwords are bcrypt-hashed — never stored in plain text.
• Two-factor authentication (2FA) — optional but strongly recommended.
• Firewall and Intrusion Detection System (IDS).
• Regular security audits and penetration testing.
• Strict data access controls and training are in place for all staff.

V99 does not retain your information beyond what is necessary. Each type of data has a defined retention period.

Once the retention period expires, data is securely deleted or anonymized. If legal proceedings are ongoing, the relevant data may be retained until the matter is resolved.

As a v99 user, you have the following rights regarding your personal information. To exercise any of these rights, please contact our support team.

V99 is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• If a user is suspected to be underage, their account will be suspended immediately.
• Age verification is mandatory as part of the KYC process.
• Any data found to belong to a minor will be deleted immediately.

V99 may update this Privacy Policy from time to time. You will be notified of any changes in the following ways.

• For significant changes, a notice will be sent to the registered email address.
• A clear notification will be displayed on the platform.
• The "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Previous versions of the privacy policy are available from the support team upon request.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch with us.